The Region’s Swag Shack – Frequently Asked Questions
Ordering
How do I place an order?
Simply contact us through our website, email, or phone. We’ll discuss your project, provide a quote, create artwork if needed, and begin production once you approve your proof.
Is there a minimum order?
No! This is what makes us different from big-business promotional stores.
How long does production take?
Most orders are completed within 3-7 business days after artwork approval. Rush production is available.
Can I reorder the same products later?
Yes. We save your artwork for quick reorders.
Can I mix sizes?
Yes. Most apparel orders can include multiple sizes.
Artwork & Design
I don’t have a logo. Can you create one?
Yes! We offer professional logo and brand design.
I already have a logo. Can you use it?
Absolutely.
What file types do you accept?
AI, EPS, SVG, PDF, PNG, JPG, PSD.
Will I see a proof before production?
Yes, every order includes a proof.
Can you recreate an old logo?
Yes.
Products
What products do you offer?
Custom apparel, promotional products, corporate gifts, school spirit wear, team uniforms, drinkware, bags, hats, event swag, awards, stickers, banners, signs, trade show displays, and company stores.
Do you offer DTF printing?
Yes.
What products can you put a logo on?
About anything! Just contact us with any questions.
Schools & Sports
Can you work with schools?
Yes. Spirit wear, booster clubs, teams, PTO/PTA, graduations and fundraisers.
Can you design team logos?
Absolutely.
Can parents order online?
Yes. We pride ourselves on being more reasonable with pricing than other small shops.
Businesses
Can you create employee apparel?
Yes.
Do you build online company stores?
Yes.
Can you help with trade shows?
Yes.
Can you help with grand openings?
Yes.
Events
Can you create products for weddings?
Yes.
Do you help with birthdays?
Yes.
Do you make products for golf outings?
Absolutely.
Do you create family reunion apparel?
Yes.
Can you make custom party favors?
Our favorite – yes!
Pricing
Why are your prices lower than large online companies?
We’re local and operate efficiently (lower overhead).
Are setup fees included?
We explain all pricing upfront.
Shipping & Pickup
Do you ship?
Yes.
Can I pick up locally?
Absolutely.
Do you deliver locally?
Yes, in many cases.
Quality
What if something is wrong with my order?
We’ll make it right. No questions asked.
Will my colors match my brand?
We match PMS colors whenever possible.
Why Choose Us
Why choose The Region’s Swag Shack?
We help local businesses, schools, sports teams, nonprofits, and organizations create memorable brands with personalized service.